Customer support

Fellow cruisers, we are here for you

Just a quick word of advice first though, there's a good chance you'll find the answer to your question in our exhaustive FAQ section. So you might want to try there first.

And if you can't find the answer in the FAQs section or prefer to telephone, here's our number:

Our delightfully friendly and terrifically helpful cruise specialists are available for you during the following hours:

They are also available by email at: guestservice@Tripharbour.ca

A couple of important notes:

Changes and cancellations to cruise or airline bookings can only be handled by telephone. If you're already on your cruise and you need to make a change, please contact your cruiseline directly. Thanks.

And if you're already in transit to or from your cruise, contact your airline directly.

Got a question?

Visit our exhaustive FAQ section